Great quick service helping me fix a problem I had with my order 🙂
We embarrassingly turned up to Clair de Lune in Sharston thinking it was a retail store! However, the lovely lady that saw to us let us collect the order there and then after placing an online order. This was brought out to us within 5 minutes, with two of her extremely helpful colleagues offering to take the items to our car.
Nothing was too much for these guys and the fact that they went above and beyond for us despite inconveniencing them shows what a credit they are to the company. Very kind and friendly and they helped us out in a time of urgent need - can’t say customer service is a strong point for many companies nowadays but these guys show what excellent customer care is.
Sorry to the lovely bunch - I didn’t get your names, but I truly hope management take note of this review and how great you are :)
I am incredibly happy to have received my moses basket so quick😳🐥I feel the work put in it is amazing, and quality seems to be good. The money I paid is nothing compared to some other places x all I need now is to assemble the stand haha and my lil girls to arrive in few weeks x thank you guys, definitely will be ordering again💖
Delivery was sooo quick! Ordered Monday evening and arrived by Wednesday afternoon. Bought the Moses basket deal and it is beautiful. Exactly as seen in the pictures and the quality is amazing. Definitely recommend.
Very happy with the quality of my Moses basket and sheets. The delivery was super fast and I had no issues. I would definitely buy from Clair De Lune again!
I bought these as a gift for my new niece. The delivery was pretty quick and the drape set I ordered was of good quality. Because I spent £128 they sent me a free bundle too.
The only issue I have is that the parasol is smaller than I expected it to be.
Customer service was great, products seemed lovely and fast delivery.
Products great quality, staff were very helpful and friendly! Thank you!
If I could give this company minus stars I would, how you can treat employees so disgracefully after them injuring themselves doing your work, is disgusting and not only that you waited till person had left the place to seek medical help, you ring up and sack them, I hope nobody ever works for you again and you close down, Disgusting awful way to treat people.
There is not enough space to load. One will notice another person in the company. It is difficult and hard to find
As a mum of 4 children I have got to know what is needed and what is not , I have found all my Clair de lune products have stood the test of time and I have reused many items for the last 3 of my boys . The Moses baskets and pods are just fantastic quality and worth every penny not only are they very stylish but they are very well made . I have the changing bags that I find essential for when I'm out and about . I especially love the Stars and Stripes range as it is so versatile you can accessorise the range with so much . I would definitely recommend this company as their customer service is also fantastic.
the worst every company to deal with, that the owner polly what a dog. never will again have dealing with this organisation.