Complete Stair Systems Ltd

Reviews

We were looking for a bespoke feature spiral staircase for our house build and shopped online and found complete stair systems. They were competitively priced and Nick was very professional and knowledgable and supported us with required design drawings and information throughout the whole design process. The stair was bought in advance almost a year before we needed it on site. However they honoured the price which was fixed at purchase and delivery was exactly as promised. Thank you complete stair systems for a fantastic end product.
over 1 year ago
A huge showroom where you can actually stand on the displays. Top quality products, really solid, and beautiful wood. Makes our house look like an interiors magazine. Nick and the team are fabulous to work with, professional, knowledgeable and quick to respond.
almost 2 years ago
Love the stairs - and everyone that enters the house says the same!!! I helped the guys install it - every single piece slotted together perfectly and went up in a few hours - it looks stunning - like a piece of fine art and the centre piece of the house I met with Nick Rackham as I was looking for suppliers and stairs - I immediately was impressed by the quality of the stairs and the finish - and I had absolute trust in Nick who helped through the entire journey from initial planning to supply (Nick even raced up the motorway to meet half way to give me some screws that I messed up on!) Highly recommend the stairs, Nick and Complete Stair Systems - the stairs form the centre piece of the house
over 2 years ago
Stairs are absolutely spectacular - a work of engineering art! They are reassuringly expensive but well worth the money and make the space look much bigger as they are see-through. We used them to access a mezzanine wardrobe for 'her' in an apartment with limited space. After-sales service was fantastic with Nick and his team on hand with solutions to minor construction issues. Thanks a million guys! :-)
almost 3 years ago
Excellent service from the outset. Professional, knowledgeable and great aftercare too. Nick was only too happy to answer any questions I or our builders had post delivery and they even paid an unexpected import charge on our behalf. Highly recommend.
almost 3 years ago
Complete stair systems, Are a pleasure to deal with right from the initial enquiry through to the completion, I would highly recommend complete stair systems. Thank you Nick
over 3 years ago
We searched everywhere for a spiral staircase and then we found Complete Stair Systems! Right from the start Mike was brilliant and helped us through the whole process including installation advice. The staircase is a beautiful asset to our property installed to the loft conversation we did for our daughter. Even the Council commented on how aesthetically pleasing it was. The quality is second to none and so is the company. We can highly recommend.
almost 4 years ago
Mike and his team helped us from start to finish, we were refurbing an old chapel and were doing all the work ourselves. After a visit to the showroom from Devon we were able to choose and plan the staircase with Mike,we felt the price was good and on arrival we were not disappointed with the quality. We were somewhat apprehensive about fitting the staircase, we did not need to worry, it was all up and fitted in a couple of hours including a glass balustrade. We are happy to recommend Mick and his team to anyone in need of a statement staircase
almost 4 years ago
Mike at Complete Stair Systems was extremely helpful providing information, guidance design tips and the prompt and effective supply of an oak spiral staircase running between the first floor and loft extension of my semi detached house. He managed commendably with last-minute changes to bespoke design when floor ceiling heights didn't match original plans. Supply delivery and installation went without a hitch. As a result, I'm more than satisfied with it, not only in terms of its material, strength and its finish but also the way that the staircase has completely transformed the light, look and feel of the first floor. It has become a landmark feature of our home, has been in regular heavy use and stands up well. I've also been pleasantly surprised by the ease of moving bulky items up and down. I would recommend their service to anyone thinking of installing a spiral staircase in their home or their office.
almost 4 years ago
We fitted a spiral staircase surrounded by a curved brick wall & an unusual landing. So not straight forward. Nick was really helpful in the design stage & when there were a couple of issues when fitting it, he was also very helpful. So very pleased. Stairs look great too & well made
about 4 years ago
We are so proud of our new staircase! Mike at Complete Stair Systems was incredibly patient as we kept changing our spec during the build of our house. We're sure we got it right now that it's installed! I couldn't help worrying that the floating stair design would mean there would be some movement in the treads when climbing the stairs. I needn't have worried - they're absolutely rock solid! Our builder hadn't seen a design like this but he was really impressed with the quality and it was a perfect fit. Fitting was straightforward for a qualified joiner. The staircase is the first thing visitors see when they enter the front door of our new house. Without fail, they love it! Complete Stair Systems were excellent to do business with and I recommend them without reservation!
over 4 years ago
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