Best Cross Country Movers

(7)

Call us Call us +1-8885116123

Request review

Edit profile

Website bestcrosscountrymovers.com

Completely fraudulent. Salesman (Anthony Sims) lied and said they were not a broker and could get my things there within 3-5 days. The actual asset based company i had to call and hear it would be between 14-21 days. They have been non responsive since my first initial call to collect money. Once they have it, you are on your own. No reason to have a broker that is not going to help with anything. DO NOT MOVE WITH THEM.

DO NOT HIRE THIS COMPANY. I have moved a lot and this is the most unprofessional company I've dealt with. Firstly they are a broker and subcontract to companies that cross dock. This means your items will be loaded and unloaded multiple times. The company they subcontracted was NW Relocation. The movers were six hours late and then took six hours to do a one hour job. Heavy items were put on top of light items crushing the contents. Heavy items were put on top of my antique hutch. I had an expensive painting unwrapped from the packing it was in at one of the cross docks and thrown unprotected into the truck. Needless to say the artwork is destroyed among other items. Who knows what I will find broken in the boxes when I am finally able to unpack everything. They also are very poor communicators and avoid responsibility. I did not find out my items were arriving until the day before they arrived despite asking numerous times for communication. And I have the storage facility they moved my items out of threatening to take me to court for damage this company did to the facility and they will not take responsibility. I am absolutely appalled at the level of of incompetence I witnessed. I'd give them zero stars if I could.

We are so glad we went with Best Cross Country Movers! He and his crew were efficient, professional, and trustworthy. They wrapped up our furniture, professionally disassembled and reassembled, and had it all done in quick time. We were moving a four bedroom house across town and the crew of three had everything moved and in its place within 6 hours. Moving sucks, but they definitely made it the best move I've had in 8 moves over the past 10 years. I plan on staying in this house for a long time, but if we move again or if I have friends moving, Best Cross Country Movers will get my highest recommendation!